Effective Date: Dec. 2025
Our Privacy & Ethics Commitment
At FLOE International, trust is built through action — not just words. Protecting your privacy and using technology responsibly are direct expressions of our core values.
Our core focus — our passion to invent a better way so you can have a more enjoyable and rewarding experience — applies not only to our products, but also to how we collect, use, and protect information.
This Privacy & Ethics Policy explains, in clear and straightforward terms, what information we collect, how we use it, how we protect it, and the ethical principles that guide our decisions.
Our Values, Applied to Privacy & Ethics
Lean Enterprise
We follow a systemized, continuous-improvement approach to privacy and data handling. We collect only what is necessary, reduce complexity, and regularly review our processes to do more with less — without compromising security or trust.
Get It Done Right
We are focused, accountable, and committed. This means handling information accurately, responsibly, and on time — and addressing issues promptly if they arise.
Do the Right Thing
Honesty, integrity, and respect guide every decision we make. We are transparent about our practices, customer-driven in our approach, and committed to earning and maintaining trust.
Invent a Better Way
We use creativity and modern technology to improve experiences. When we adopt new tools — including AI — we do so thoughtfully, striving for excellence while protecting human values and privacy.
Team First
We act for the greater good. Our teams collaborate openly, remain dependable and safety-focused, and hold one another accountable to ethical standards that protect our customers and communities.
Information You Choose to Share With Us
You may voluntarily provide personal information when you:
- Request brochures or product information
- Contact us with questions or feedback
- Register a warranty
- Complete forms or interact with features on our website
This information may include:
- Name
- Mailing address
- Email address
- Phone number
- General demographic or product interest information
We collect only what is necessary to serve you effectively and respectfully.
Information Collected Automatically
When you visit our website, we may collect limited non-personally identifiable information, such as:
- Browser type
- Operating system
- Internet service provider
- IP address
- General website usage data
This information helps us improve site performance, usability, and content. It does not personally identify you.
Mobile App Information
FLOE International, Inc. does not collect personal information through the FLOE Design a Dock mobile web app available for download on iTunes.
How We Use Your Information
We may use your information to:
- Fulfill requests for brochures or information
- Respond to inquiries about products or services
- Provide customer support
- Improve our products, services, and website
- Share relevant product updates or promotions (you may opt out at any time)
We do not sell personal information to third parties.
How We Use Technology & AI
FLOE International may use modern digital tools — including analytics and limited artificial intelligence (AI) technologies — to improve our website, content, and customer experience.
- AI is used to support internal analysis and improvement
- We do not use AI to make automated decisions about individuals
- We do not use AI to sell, share, or trade personal data
- Human oversight remains central to all decisions
Technology at FLOE exists to serve people — not replace them.
Data Sharing & Legal Disclosure
We may disclose personal information when required by law, such as in response to a court order, subpoena, or lawful request from government or law enforcement agencies. Appropriate safeguards are applied to limit unauthorized access.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. While no system can guarantee absolute security, continuous improvement and safety-first thinking guide our approach.
Your Rights & Choices
You may request to:
- Access your personal information
- Correct or update information
- Opt out of marketing communications
- Request deletion of information where applicable
Requests can be made using the contact information below.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand visitor interactions. You can manage or disable cookies through your browser settings.
Updates to This Policy
This policy may be updated periodically to reflect changes in technology, regulations, or business practices. The effective date will be updated accordingly.